Shipping Policy
Order Processing
All orders are processed within 1β5 business days (excluding weekends and holidays). Orders placed after business hours or on weekends will be processed the next business day.
If we experience a high volume of orders or unexpected delays, processing times may be extended. Customers will be notified of any significant delays.
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Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout unless otherwise stated.
Estimated delivery times:
β’ Standard Shipping: 3β7 business days
β’ Expedited Shipping: 1β3 business days (if available)
Delivery times are estimates only and are not guaranteed.
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Shipping Carriers
We ship orders using major carriers such as USPS, UPS, or FedEx. Carrier selection is at our discretion unless otherwise specified.
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Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to update.
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Shipping Address Responsibility
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
If a package is returned due to an incorrect address, the customer is responsible for reshipping costs.
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Lost, Stolen, or Damaged Packages
We are not responsible for packages lost, stolen, or damaged after being marked as delivered by the shipping carrier.
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist with a claim or resolution.
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Shipping Delays
We are not responsible for shipping delays caused by carriers, weather conditions, or circumstances outside our control. However, we will work with customers to help resolve delivery issues when possible.
If an order cannot be shipped within 30 days, customers will be notified and offered the option to cancel for a full refund.
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Backorders & Availability
If an item becomes unavailable after purchase, we will notify you and offer a replacement, store credit, or full refund.
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Returns & Refunds
Return shipping responsibility and refund eligibility are governed by our Return Policy. Customers should review our Return Policy for complete details.